Terms & Conditions – Jumbodeal Holidays LLP
These Terms & Conditions (“Terms”) govern your access to and use of the Jumbodeal Holidays LLP website and mobile application (collectively, the “Platform”). The Platform is owned and operated by Jumbodeal Holidays LLP (“Jumbodeal Holidays”, “we”, “us”, or “our”), a limited liability partnership incorporated under the laws of India.
By accessing, browsing, or using our Platform or services, you (“user”, “you”, or “your”) agree to be bound by these Terms, along with our Privacy Policy and any other policies published on the Platform. If you do not agree with these Terms, you must stop using the Platform immediately.
Jumbodeal Holidays LLP reserves the right to update or revise these Terms at any time. Continued use of the Platform after changes are posted will be deemed as acceptance of the updated Terms.
1. Role of Jumbodeal Holidays LLP
Jumbodeal Holidays LLP operates solely as a digital marketplace that connects travelers with independent travel agents and third-party service providers offering flights, hotels, holiday packages, transportation, visas, and related travel services.
Jumbodeal Holidays LLP does not own, manage, or operate any travel services and does not act as a principal service provider.
2. Use of Platform and Intellectual Property
All content available on the Platform, including text, graphics, logos, images, and software, is protected under applicable intellectual property laws.
You may not copy, reproduce, publish, modify, distribute, or commercially exploit any content from the Platform without prior written permission from Jumbodeal Holidays LLP.
Unauthorized or improper use of the Platform may result in suspension of access and legal action, where applicable. We reserve the right to edit, remove, or restrict access to content at our discretion.
3. User Responsibilities
You agree to provide accurate, complete, and up-to-date information when making enquiries or bookings. Jumbodeal Holidays LLP shall not be responsible for any loss, delay, or inconvenience arising due to incorrect, misleading, or incomplete information provided by you.
You are solely responsible for safeguarding your login credentials and for all activities conducted through your account.
4. Third-Party Services and External Links
Travel services listed on the Platform are provided by independent third-party vendors. Jumbodeal Holidays LLP does not control and does not guarantee the availability, quality, pricing, or performance of such services.
The Platform may include links to third-party websites. We are not responsible for the content, terms, or privacy practices of such external websites.
5. Bookings and Limitation of Liability
All bookings made through the Platform constitute a direct contract between you and the respective service provider.
Jumbodeal Holidays LLP shall not be liable for:
- Cancellation, modification, or deficiency of services
- Airline, hotel, or transport schedule changes
- Visa denials, travel bans, or entry restrictions
- Loss or damage of baggage, documents, or personal belongings
- Acts or omissions of third-party service providers
6. Passport, Visa, and Travel Documentation
It is your responsibility to ensure that all travel documents, including passport and visa, are valid, accurate, and compliant with destination requirements, including minimum passport validity and transit rules.
Jumbodeal Holidays LLP shall not be held responsible for denied travel, entry refusal, or losses arising from documentation issues.
7. Cancellations and Refunds
Refunds, where applicable, are processed strictly in accordance with the cancellation policies of the respective service providers.
Refunds may be issued through original payment methods, credit notes, or vouchers, depending on provider policies. Jumbodeal Holidays LLP does not guarantee refund timelines or methods and acts only as a facilitator.
8. Force Majeure
Jumbodeal Holidays LLP shall not be liable for delays, disruptions, or failure to perform due to events beyond reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, technical failures, or transportation interruptions.
9. Health, Safety, and Regulatory Compliance
Travel may be subject to health advisories, safety guidelines, and government regulations. Service providers may deny services for non-compliance with such requirements.
Jumbodeal Holidays LLP shall not be responsible for service denial or losses arising due to non-compliance with health or regulatory requirements.
10. Indemnification
You agree to indemnify, defend, and hold harmless Jumbodeal Holidays LLP, its partners, employees, and affiliates from any claims, damages, losses, or expenses arising out of:
- Violation of these Terms
- Misuse of the Platform
- Submission of false or misleading information
- Infringement of third-party rights
11. User-Generated Content and Conduct
You are solely responsible for any content you submit on the Platform, including reviews, feedback, or comments.
We reserve the right to remove any content that is unlawful, offensive, misleading, defamatory, or harmful, without prior notice.
12. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India. Courts located in India shall have exclusive jurisdiction over any disputes arising out of or related to these Terms.
13. Contact Information
For questions, concerns, or support, please contact:
info@jumbodealholidays.com
